Fast, Reliable Shipping to Your Doorstep

At Martible Shop, we are committed to delivering your orders promptly and securely. Please review our shipping and delivery policies below.

1. Shipping Locations
We ship across multiple regions and countries. Please check our list of supported locations during checkout.

2. Order Processing Time
Once your order is confirmed and payment is received, our team processes it within 1-2 business days.

3. Shipping Methods
We partner with trusted carriers to offer standard and expedited shipping options for your convenience.

4. Shipping Costs
Shipping fees vary based on your location, chosen shipping method, and order size. Details are provided during checkout.

5. Delivery Timeframes
Estimated delivery times are 3-7 business days for standard shipping and 1-3 days for express shipping, subject to location.

6. Tracking Your Order
A tracking number will be provided once your order ships, allowing you to monitor its progress online.

7. Shipping Restrictions
Certain products may have shipping restrictions due to legal or safety reasons. Please review product-specific information.

8. Address Accuracy
Please ensure your shipping address is correct and complete to avoid delays or non-delivery.

9. Delivery Acceptance
You or your authorized representative must be present to receive and sign for your package upon delivery.

10. Delays and Exceptions
While we strive for timely delivery, unforeseen circumstances such as weather or carrier issues may cause delays.

11. Failed Delivery Attempts
If delivery fails, the carrier will attempt redelivery or hold the package at a local facility for pickup.

12. Shipping Refunds
Shipping charges are generally non-refundable unless the delay or issue is caused by Martible Shop.

13. Lost or Damaged Items
Please inspect your order upon receipt. Report any damages or missing items within 48 hours for resolution.

14. International Shipping
Additional customs duties, taxes, or fees may apply for international orders. These are the responsibility of the customer.

15. Customer Support
For questions about your shipment or delivery, contact us at support@martible.shop or call +1 372 278 3729. We’re here to help!